Executive Overview
Real-time operational intelligence · As of June 12, 2026 – 10:45 AM CT
Live Data
10
Open Tickets
4 overdue
7
Open Transition Cases
↑ 3 from last week
2
Delayed Discharges
1 critical
12
Active OPS Cases
MyWoosah OPS Team
4
Active Recovery POD
6 active members
5
Bariatric Active
2 low readiness
3
Placement Conflicts
Management review req.
6
Members in Queue
Placement priority queue
1
Providers Suspended
From new referrals
62%
Credentialing Compliance
3 non-compliant
6.4 hrs
Avg Ticket Resolution
SLA target: 8 hrs
9.2 days
Avg Transition Time
Target: 7 days
Overdue Tickets – SLA Breached
TKT-0002Robert Jameson – CBRF Placement ...52h
TKT-0003Thomas Huang – AFH Referral Pend...60h
TKT-0009Robert Jameson – IDT Decision Re...72h
Placement Conflicts – Director Review Required
Robert Jameson · CBRF Refusal · Director
Thomas Huang · Memory Care Availability · Care Manager
Norman Petersen · AFH Rejection Streak · Director
Weekly Case Volume
Cases opened vs. closed this week
Credentialing Compliance
Current network status
Compliant
62%Expiring Soon
25%Non-Compliant
13%Escalated Cases
Robert Jameson
TC-2851 · Awaiting Placement · 11d
Thomas Huang
TC-2871 · Awaiting Placement · 9d
Recovery POD Status
4
Active Members
8.7 days
Avg LOS
12
Exits This Month
$48,600
Cost Avoidance
William Patterson· Day 2
In ProgressAngela Fitzpatrick· Day 7
In ProgressProvider Capacity by County
Average Resolution Time Trend
Days from case open to discharge – 6-month view
Target: 7.0 days