Parents

Most frequent questions and answers

By contacting the Human Resources Department via email at hr@MyWoosah.com or by phone at 844-775-0775.

In case of any emergency, please contact 911 immediately. Then notify the family and MyWoosah (844-775-0775)

No. MyWoosah is a childcare solutions company.

The services we offer cover up to 3 children per family.

While creating your MyWoosah profile, you will be prompted to enter your direct deposit information. This is how we will know where to send your pay on the 1st and 15th of each month

MyWoosah takes safety very seriously. If you feel your safety or that of a child is at risk, either speak with the family or contact MyWoosah’s Human Resources. If an emergency, please call 911 immediately.

If someone is displaying inappropriate behavior or language towards another while using the app, please report them to MyWoosah Human Resources so that the matter may be investigated.

Send messages through the MyWoosah App instead of using your personal email and phone number. Even after the hiring process, be careful with sharing personal information with families. Do your own homework on potential families and make sure expectations are in place before accepting an offer. If you ever feel unsure or unsafe in a situation, please reach out to MyWoosah Human Resources.

The background check is valid for 1 year

No, the cost will be covered by MyWoosah.

The latest you can cancel an assignment is 24hrs.

Care Providers

Most frequent questions and answers

By contacting the Human Resources Department via email at hr@MyWoosah.com or by phone at 844-775-0775.

MyWoosah provides full-time Care Providers with Health and Dental insurance after the first 90 days of employment.

In the interview phase, you and the family can discuss what preventative measures are best for both of you.

That is not an ideal situation but, you can discuss that option with the family during the interview process.

Yes, you must have an up-to-date CPR and First aid training certification.

First, you must notify the family immediately, then MyWoosah. If the situation becomes serious, contact 911.

In case of any emergency, please contact 911 immediately. Then notify the family and MyWoosah (844-775-0775)

No. MyWoosah is a childcare solutions company.

Yes. If the family has requested additional time and you are available. Additionally, you must notify MyWoosah.

The services we offer cover up to 3 children per family.

The pay rate for each position is a flat rate between $15 and $18, depending on your location.

You are not required to purchase any items with your money. If a family needs item(s) purchased, it would be something you two would communicate.

Yes, we offer mileage reimbursement. The rates are determined based on location

That would be dependent upon your location, experience, and the reason why the initial match did not work out. You are able to match with more than one family at a time, so if one family does not work out, you may contact one of the others that have. Or you may begin swiping to find new matches as soon as you would like.

While creating your MyWoosah profile, you will be prompted to enter your direct deposit information. This is how we will know where to send your pay on the 1st and 15th of each month

After the approval process, which may take up to 48hrs, you can start using the app the match with families.

Notify Human Resources at MyWoosah

Yes, you are required to wear your MyWoosha shirt and comfortable, appropriate bottoms. Pants, slacks, skirts, or scrub bottoms are preferred

This will be based on the type of service the Care Provider signs up for, e.g., MyWoosah care includes traditional childcare, light housekeeping, and meal prep related to the child(ren), etc. Duties may also be based on the needs of the family.

Yes, every care provider has an opportunity to develop their career with MyWoosah. Please get in touch with Human Resources to learn more.

No. MyWoosah care providers only provide services that fall underneath a specific service category (Ex: MyWoosah Care and MyWoosah Drive). This helps ensure that our care providers can offer the best service by not being made to perform unrelated tasks. If the family has more needs that do not fall underneath their current service category, they can sign up with MyWoosah for additional services.

Contact MyWoosah first to make arrangements for another provider to assist. Then contact the family to make sure they are aware of the provider changes.

MyWoosah takes safety very seriously. If you feel your safety or that of a child is at risk, either speak with the family or contact MyWoosah’s Human Resources. If an emergency, please call 911 immediately.

If someone is displaying inappropriate behavior or language towards another while using the app, please report them to MyWoosah Human Resources so that the matter may be investigated.

Contact MyWoosah to confirm the agreement. MyWoosah will then contact the family and modify the agreement if needed.

Send messages through the MyWoosah App instead of using your personal email and phone number. Even after the hiring process, be careful with sharing personal information with families. Do your own homework on potential families and make sure expectations are in place before accepting an offer. If you ever feel unsure or unsafe in a situation, please reach out to MyWoosah Human Resources.

Yes, if applicable, local, state, and federal taxes will be deducted from your check.

The minimum age requirement to be a Care Provider is 18.

If late, contact the family to get an update on their new arrival time and contact MyWoosah Human Resources. If a parent does not show up and has not returned your calls, contact MyWoosah Human Resources immediately for further instructions.

The background check is valid for 1 year

No, the cost will be covered by MyWoosah.

Once you start working more hours than agreed, and you are available to continue working, please contact MyWoosah Human Resources.

The latest you can cancel an assignment is 24hrs.